El Camino Health - Mountain View Hospital

Server Agirman
1 Star
I was happy with the doctors here but today they just charged my insurance ~$8800 for a Neck MRI with contrast. That is absolutely outrageous. I got a call from billing department saying that its correct and comparable to other hospitals in the region. Anyone knows such MRI costs less than $800-$1000 in any other location. This is effectively insurance&hospital scam to pass along the cost to insured.
Friday 24th January 2025

Claire
1 Star
The nurses and doctors I spoke to were great. But I got charged $4500 for the emergency room (aka me sitting in their waiting room). And I now have to pay for most of that out of pocket. Sitting in the waiting room and having my vitals taken in the lobby somehow cost more than twice the cost of my x-ray. I will NEVER come back here. Update: I called the number they left below. They said that $4600 is just their fee for seeing you and there’s nothing they can do to change it. That’s criminal. DO NOT GO HERE!!!!
Thursday 23rd January 2025

DeLisa Seals
5 Star
I hold El Camino Hospital Mountain View in highest regard as one of the leading healthcare facilities in this area. Over the past thirty years, I have experienced various medical services here, including surgeries and the births of my daughter and grandchildren and great. I'm consistently impressed by the level of care provided. The hospital's commitment to patient care is truly commendable.I always find the doctors to be thorough and direct in their approach, ensuring patients receive the best, appropriate care for their needs. Given my positive experiences, I prefer El Camino Hospital for my healthcare needs, than any other hospital. I remain confidant today and in near future I can receive the quality of service that others and I have come to expect from El Camino Hospital. My you it hasn't always been perfect the best out wayed the worst.
Thursday 13th March 2025

Rodrigo Ruben Santiago Nieves
1 Star
Got an emergency I couldn't stop vomiting and have a serious dehydration. It took too long to be able to see a doctor. Then when I saw the doctor, they didn't care about my symptoms just went through the protocol questions, and after that sent me back to the waiting room. I had to figure out by myself in the waiting room that I needed to rehydrate, and force myself to drink to recover, 4 hours after that I was stabilized by myself and just then the doctor show up and nothing was needed. The worst part was that I got billed for more than 4,000 dollars. I had a similar episode in Mexico, back then they were able to quickly identify my symptoms and give me the help I needed. I am surprised that the service is worse than Mexico where the emergency service is free and doesn't have the medical equipment and infrastructure that they have here, and I am very scared that in an emergency this hospital has no capacity to help.
Tuesday 10th December 2024

Sonia Ren
5 Star
El Camino hospital Emergency Room, I. C. U. and all services included are by far with the most talented professional, well trained and knowledgeable doctors and nurses. I am so appreciative for your great support in treating my mom’s condition. Two thumbs up 👍
Wednesday 1st January 2025